According to Retail Insight Network, Carrefour has launched grocery shopping via ChatGPT, letting users in France plan meals and build baskets through a simple conversation. It marks the first major European grocery retailer to bring its full offer directly into the chatbot.
The portal The Information reported that OpenAI is scaling back its plans for purchases made directly within ChatGPT. Instead, more transactions are expected to be redirected to partner applications. This does not mean we should draw a thick line under agentic commerce. Rather, it is a reminder that advising on purchases is something different from […]
Advertising in AI-generated responses was only a matter of time. The market has been discussing this topic for quite a while, but OpenAI has now named it openly for the first time, albeit only in a testing format. The company claims that sponsored content will not interfere with answers and will not be shown to […]
More and more Europeans are turning to ChatGPT for shopping advice, but once they reach an online store, many simply drop off. New data shows why.
OpenAI introduced shopping research – a feature that transforms ChatGPT into a personal shopping advisor. Instead of browsing dozens of e-shops, you simply describe what you’re looking for, and the chatbot prepares a detailed shopping guide within minutes. During the holiday season, the feature is available with nearly unlimited usage for all users.
OpenAI published the first major study on how people actually use ChatGPT. Researchers analysed 2.5 billion messages daily from 700 million active users. For e-commerce, there are seven concrete patterns that can be used right now.
India’s national payments authority has rolled out a pilot program allowing ChatGPT users to complete purchases without leaving the AI platform, Reuters reported last Thursday. The system uses UPI, India’s homegrown payment network that processes over 20 billion transactions monthly, marking the first major expansion of AI-powered commerce outside the United States.
ChatGPT now processes 66 million search-like queries every day, but Google remains the undisputed king with 14 billion daily searches – that’s 210 times more volume. The gap shows AI search is growing, but traditional search still dominates discovery, according to data shared by SparkToro CEO Rand Fishkin and reported by SearchEngineLand.com.
Just days after announcing direct in-chat purchasing through Instant Checkout, OpenAI takes another step – connecting with tools commonly used in online business. The company introduced a new generation of applications running directly in ChatGPT’s interface. Tools like Booking.com, Canva, Coursera, Expedia, Spotify, Zillow – and now Figma – can communicate with the AI assistant. […]
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