2 min. reading

Cost Savings #1 Metric: How Companies Measure AI Automation Success

New research from TikTok and NewtonX shows how businesses are using AI automation in marketing and sales. 90% of executives think AI automation will help their companies grow. Investment is going up fast, and everyone's waiting for results.

Katarína Šimčíková Katarína Šimčíková
E-commerce Content Writer & EU Market Partnerships, Ecommerce Bridge EU
Cost Savings #1 Metric: How Companies Measure AI Automation Success
Source: ChatGPT

Four Types of AI Users

The study found four groups based on how much companies use AI in marketing, ads, and sales:

Companies with full AI integration and big budgets? 97% satisfaction. Partial integration with medium spending gets 77% satisfaction. Same score – 77% – for businesses expanding their AI use and ramping up investment. The group with minimal AI and low spending sits at just 36% satisfaction.

What Gets Measured

Top priority for measuring AI automation success: cost savings at 72%. After that comes better operational efficiency (62%) and smarter media buying (53%).

Chart showing top 10 metrics companies use to measure AI automation success, with cost savings leading at 72 percent

Source: TikTok a Newton

Big Expectations

88% of people surveyed expect AI to cut departmental budgets by up to half. 81% think they’ll see results in the first year.

That’s a lot of pressure for quick wins. It shows companies aren’t testing the waters anymore – they’re diving in.

How Work Is Changing

89% of executives say AI will change how their companies innovate. Marketers are even more bullish – 93% believe AI automation will make them better at their jobs.

The big win? Getting rid of boring repetitive tasks so people can focus on strategy and do more with less.

One CMO from the consumer goods industry put it this way: “AI automation is making some tasks easier and faster to complete, while also creating whole new sets of tasks with high potential business impact.”

Why This Matters Now

According to the research, we’re at a turning point. AI and automation aren’t “emerging trends” anymore – they’re essential.

Executives and advertisers agree: AI is critical for better performance, growth, and innovation. Companies are putting serious money into it, expecting major budget cuts and fast results.

The message is clear – AI has become fundamental to how modern businesses operate.

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Katarína Šimčíková
E-commerce Content Writer & EU Market Partnerships, Ecommerce Bridge EU

Partnership Manager & E-commerce Content Writer with 10+ years of international experience. Former Groupon Team Lead. Connects European companies with Slovak and Czech markets through partnerships and content marketing.

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