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Croatia’s 7th Annual CRO Commerce Conference Returns to Zagreb This October

What was valid in e-commerce a few months ago is already outdated today. The 7th CRO Commerce conference (powered by Shipshape) on October 14, 2025 at Zagreb's Mozaik Event Center will show you why artificial intelligence has become the make-or-break factor for online businesses – and how 500+ Croatian merchants are adapting to survive.

Katarína Šimčíková Katarína Šimčíková
E-commerce Content Writer & EU Market Partnerships, Ecommerce Bridge EU
Croatia’s 7th Annual CRO Commerce Conference Returns to Zagreb This October
Source: ecommerce.hr (edited with ChatGPT)

Conference Focus: AI at the Core of E-commerce Evolution

This year’s conference centers on artificial intelligence as the strategic foundation of modern e-commerce. While last year marked AI’s grand entrance, 2025 has established its strategic role in business transformation.

The Croatian e-commerce Association, representing over 500 Croatian online merchants, brings together leading experts to discuss current trends and technologies shaping e-commerce’s present and future.

Keynote Speaker & Expert Panel

Ivan Bildi, founder of Masterbox platform and AI enthusiast, will deliver the keynote presentation on the critical importance of AI education for web merchants.

“AI isn’t just another tool – it’s game-changing technology in almost every business aspect. It’s crucial to start now while the industry is still developing and tools remain accessible,” Bildi emphasized.

Expert speakers include:

  • Miroslav Varga (Escape, Google Ads expert)
  • Marko Pačar (Granular Group, SEO expert)
  • Ivan Radić (Apipet, AI automation)
  • Aleksandar Ašković (YouTube expert)
  • Ernest Antolović (Shipshape, CX expert)

Human-in-the-Loop: The Critical Role of Human Oversight

The conference will address how AI automation requires human control, boundary definitions, audit logs, and clear intervention protocols. As AI can “hallucinate” or misinterpret data, human oversight has never been more important.

Event Details

  • Date: October 14, 2025
  • Location: Mozaik Event Center, Zagreb
  • Features: Three presentation stages, EXPO networking zone, after-party
  • Topics: AI in e-commerce and marketing, logistics, payments, accounting, and legal updates
  • Ticket Price: €250 (includes lunch and cocktail party)
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Conference Partners

Main partner Shipshape agency, alongside Monri, Lesnina, VIVnetworks, Boxnow, euShipments, DPD, Marker, Seyfor, Plus hosting, Hero Factory, Selectbox and others.

The conference will be opened by Marcel Majsan, president of the e-commerce Croatia Association.

This article is published in partnership with the Croatian eCommerce Association.

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Katarína Šimčíková
E-commerce Content Writer & EU Market Partnerships, Ecommerce Bridge EU

Partnership Manager & E-commerce Content Writer with 10+ years of international experience. Former Groupon Team Lead. Connects European companies with Slovak and Czech markets through partnerships and content marketing.

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