Rob Downes

Over twenty years experience in global corporate loyalty and reward programs, performance marketing, business development and digital engagement solutions. My expertise spans multiple channels including fintech, martech, SaaS, PaaS, e-gifting, and digital couponing. Throughout my career, I have worked across multiple international markets, including the UK, Ireland, Spain, Italy, Germany, the Netherlands, and South Africa. I have worked for on loyalty programs for Vodafone, Telefonica, Santander, Utility Warehouse, British Gas, vouchercloud, Airtime, Capillary Tech, Snipp Interactive, and many other market-leading platforms. With a deep understanding of consumer behaviour, digital transformation, and emerging loyalty trends, I continue to help businesses across industry verticals enhance their customer engagement strategies and maximize ROI.