
The research comes from Strand Partners, commissioned by Amazon Web Services. They looked at digital SMEs across Europe and how they interact with public procurement markets. The picture isn’t great.
Why Most Digital Companies Can’t Compete
The numbers tell a harsh story. 43% of digital SMEs never participate in public procurement at all. Nearly half of those who do try end up dropping out mid-tender. Only 12% report high returns on their bidding efforts.
The barriers are concrete and measurable:
- 74% say procedures are too complex
- Each bid requires 42 hours of staff time on average – a full working week
- Over a third report inconsistent application of rules between buyers
- 48% must navigate multiple portals with different login requirements
Think about your typical e-commerce business or digital agency – they offer exactly what public sector organisations need. Web platforms, cloud solutions, digital services. But the procurement process often shuts them out.
Europe has big plans with its Digital Decade and Green Deal goals. The study points out something obvious: you can’t hit those targets without small digital companies actually participating. Right now, they’re largely stuck on the sidelines.
The Four-Stage Reform Plan
The research proposes a specific roadmap to fix this:
Pre-market engagement
Build better understanding between buyers and suppliers through structured consultation, training programmes for public buyers, and plain-language guidance for SMEs.
Listing and discovery
Create a single EU-wide digital procurement gateway with harmonised standards and open APIs to make opportunities visible and accessible.
Bidding and evaluation
Streamline the process with standardised templates, shorter award times, and AI-assisted evaluation to cut administrative burden.
Contracting and growth
Implement e-invoicing for prompt payment, use cloud-based contract management, and encourage joint bidding to help SMEs scale.
The argument is straightforward – remove the barriers, and you turn government purchasing into a real driver for innovation and growth.
That helps Europe compete globally while supporting the digital transformation everyone keeps talking about.
AWS paid for this study, so yes, they have skin in the game. More active digital SMEs means more potential customers for cloud services. But that doesn’t make the core problem less real. Small firms do face bureaucratic walls when trying to access public contracts.
So what does this mean specifically for e-commerce businesses? More than you might think.
Direct Impact on E-commerce
B2B E-commerce Opportunities
Opening up public procurement would create massive demand for B2B e-commerce platforms. Government organisations will need:
- Digital procurement platforms
- Cloud-based purchasing solutions
- Supplier management systems
- E-commerce infrastructure for public sector operations
New Revenue Streams
E-commerce businesses could tap into the €2 trillion annual public procurement market by:
- Selling directly to government institutions
- Providing specialized digital solutions for public sector needs
- Securing long-term contracts with stable revenue
Market Expansion
With 1.8 million potential new jobs and €117 billion added to the economy:
- Increased consumer purchasing power
- Larger customer base for online retailers
- Stronger overall digital ecosystem
Reduced Barriers to Entry
Current bureaucratic obstacles prevent many e-commerce companies from bidding on government contracts. Reforms would mean:
- Simpler application processes for small digital firms
- Fair competition with larger contractors
- More innovation in public sector digital services
Strategic Positioning
E-commerce businesses that prepare for these changes could:
- Gain first-mover advantage in government markets
- Build expertise in public sector requirements
- Scale operations through stable government contracts
The €2 trillion public procurement market won’t open itself. E-commerce businesses that start preparing now – understanding compliance requirements, building relationships with procurement officers, and adapting their platforms for government needs – will be first in line when reforms arrive.
The question isn’t whether this will impact e-commerce. It’s whether your business will be ready when it does.




