2 min. reading

Klarna’s BNPL Boom Continues, But Investors Worry About Rising Losses

First numbers from the Swedish BNPL company after going public showed more active users but also a bigger loss than analysts expected. Shares dropped despite revenue and customer count beating estimates, reports Investopedia.

Katarína Šimčíková Katarína Šimčíková
E-commerce Content Writer & EU Market Partnerships, Ecommerce Bridge EU
Klarna’s BNPL Boom Continues, But Investors Worry About Rising Losses
Source: ChatGPT

Numbers Better, Stock Worse

Klarna on Tuesday released its first results since September, when it started trading on the stock market. Third-quarter revenue hit $903 million, and the company has 114 million active users – both numbers were above analyst expectations.

The problem is in the operating loss. It reached $14 million, while the market expected $11.3 million. Although the difference isn’t dramatic, investors reacted with a sell-off – shares fell 9% in a single day.

Down 30% Since IPO

For Klarna, this isn’t an easy situation. Since September, when it went public, shares have already lost about 30% of their value. That’s a significant drop even compared to other fintech companies.

Total volume of purchases through Klarna services (GMV) reached $32.7 billion, which again exceeded estimates. The outlook for the fourth quarter is also optimistic – the company expects revenue between $1.065 and $1.080 billion.

US Expansion Continues

Klarna is trying to go beyond the classic “buy now, pay later” model. Last month it introduced a membership program for the US market, meant to compete with premium credit cards like Chase Sapphire or American Express Platinum.

The company also announced a deal with Elliott Investment Management – it will sell them loans worth up to $6.5 billion over the next two years.

What This Means for E-commerce

BNPL is no longer just a trendy thing. People use Klarna to pay for groceries and food delivery. For online stores, this means another payment channel that can increase conversions – but also a need to watch how this sector develops financially.

But Klarna’s stock performance raises questions. The company is growing its user base and revenue, yet investors are pulling back. This suggests the market is worried about profitability in the BNPL space.

For e-commerce businesses already integrated with Klarna or similar services, it’s worth watching how these platforms balance growth with financial stability. The sector is maturing, and not all players might make it through with the same strength they have today.

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Katarína Šimčíková
E-commerce Content Writer & EU Market Partnerships, Ecommerce Bridge EU

Partnership Manager & E-commerce Content Writer with 10+ years of international experience. Former Groupon Team Lead. Connects European companies with Slovak and Czech markets through partnerships and content marketing.

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